FAQ


1. What is the difference between a Certified and Compliant safety appliance?

A Certified safety appliance has been tested by a 3rd party to the relevant eyewear standards and is given a “pass or fail” result. A Compliant appliance has been tested by the manufacturer to the relevant eyewear standards.

2. What engravings appear on a Certified safety appliance?

In accordance with 1337.6.2012, the lenses should be engraved with markings that indicate who the manufacturer is, the impact rating of the appliance, if it is a prescription device and if it is for indoor or outdoor use. The frame should be engraved with the license number of the manufacturer, the standard the appliance meets and the Certifying body’s name and logo. HOYA uses SAI Global.

3. Does Phoenix meet the Standards?

Phoenix lens material has been independently tested and meets all the testing requirements of 1337.6.2012. On top of this, Phoenix has greater scratch resistance, is lighter and has greater chemical resistance when compared to other safety lens materials.

4. What frames are available for Prescription Safety Glasses?

Blackwoods Prescription Safety Range includes a large range of Certified frames available in both metal and plastic material.

5. Can I send a customer’s own safety frame for fitting?

Blackwoods can only supply prescription safety eyewear, complete, from the range of Certified frames for Certified jobs. Using a individual's safety frame would put us in breach of the standards and also our lens manufacturers' license with SAI Global.

6. Can I re-use a safety frame?

Once a finished appliance leaves the manufacturer we cannot re-use the frame as we are unable to guarantee the integrity of the product. Even though the frame may look in good condition we are unable to guarantee this.

7. Can I replace a lens or frame if it has been damaged?

Safety eyewear products are designed to protect the eye and its surroundings. Any impact to the product means it has served its purpose and needs to be replaced and as such Blackwoods will not replace a frame or lens if it has been damaged (unless damaged in transit and reported immediately at point of delivery). Also any damaged spectacles that continues to be worn will have no warranty.

8. What is the lens power range available?

All prescription safety appliances supplied by Blackwoods are available in a power range of +6.00 to -6.00/-6.00 cylinder. This power range is applicable across all lens designs.

9. How much does Prescription Safety eyewear cost?

Your existing safety pricelist is available from your local Blackwoods Sales Consultant. Please contact them for a full pricelist.

10. What does the safety fitting charge cover?

This charge covers the cost of the safety case, the safety paperwork that accompanies all HOYA safety jobs, product insurance and additional costs to manufacture safety products.

11. What is the turnaround time for HOYA safety eyewear?

On average the turnaround time for prescription safety eyewear is 10-14 working days.

12. What warranties apply to Prescription Safety eyewear?

Blackwoods applies the HOYA safety eyewear warranty policy, which is outlined on the HOYA lens website. Please contact your Blackwoods representative for more information.

13. Can I replace worn nose pads and temple tips?

These frame parts are considered non-essential to the integrity of the appliance and as such can be replaced at the point of purchase.

14. Can I fit lenses to any safety frame and claim compliance to the standards?

The 1337.6.2012 standards contain all the testing requirements needed to comply with the standard. If you can validate that your product meets the standards, usually via a test report, you can make claim to complying with it. If you cannot, you will not be able to make such a claim and in fact could be breaching the Trade Practices Act.

15. How long do safety glasses last?

All Prescription safety glasses, purchased through Blackwoods come with a one year guarantee on the frame which is for any faulty workmanship on the frame itself. Lenses come with a two year warranty against coating failure and any replacement lenses will be supplied with a new frame. Progressive lenses come with a ninety day warranty against non-adaption, change of heights or change of PDs. Any damage sustained by a HOYA safety product means it has completed the task it is meant to do – protect your eyes and surrounding area. Any impact to the product means it is unable to meet further impacts and as such needs to be replaced immediately. If Safety eyewear is not damaged and is well maintained it could last for sometime however it would be advised to have the product checked regularly by an optical store for any signs of damage and wear and tear.